Privacy Policy

OUR PRIVACY POLICY

We would like to inform you about the privacy policy of Future Fly, and how we handle your data.

ABOUT US

FUTURE FLY ltd.
Sderot Batgalim 11, 3501277 Haifa

Our website address can be accessed at : https://futureflyboards.com and https://www.ff-boards.com

Our privacy officer can be contacted at: [email protected]

WHAT PERSONAL INFORMATION FUTURE FLY COLLECTS ABOUT ITS CUSTOMERS AND VISITORS

We collect information, only to be able to provide the best possible service to our customers and to enhance your experience on our website. We also use your information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website.

Here are the types of information we collect from you:

  • Information You Give Us: We receive and store any information you enter on our website or give us in any other way. We use the information that you provide for purposes such as responding to your requests, communicating with you and improving your website experience. You provide such information when you make purchases, participate in a contest or questionnaire, communicate with customer service or sign-up for a newsletter or customer club. As a result of those actions, you might supply us with information such as: your name; address, phone number, email address, credit card information, people to whom purchases have been shipped (including addresses and phone numbers).
  • Automatic Information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies” and we obtain certain types of information when your Web browser accesses futureflyboards.com or ff-boards.com. We would like to make you aware that tools do exist to allow you to browse websites anonymously, however, this will mean that we will be unable to provide you with a more customised experience. Examples of the information we collect and analyse include: the Internet protocol (IP) address used to connect your computer to the Internet, login, e-mail address, computer and connection information such as browser type and version, operating system and platform, purchase history, which we sometimes aggregate with similar information from other customers to create marketing campaigns, the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), cookie number, products you viewed or searched for. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
  • E-mail Communications: To help us make e-mails more useful and interesting, it is our practice to receive a confirmation when you open e-mails from Future Fly, if your computer supports such capabilities.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

CONTACT FORMS

When the contact forms on this website is used, your message is sent via email to our office, and the information provided in the contact form is stored on our email server.

COOKIES

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

ANALYTICS

We use google analytics to gather traffic information on our website.

Google Analytics is used with anonymous IP information enabled. This means that Google will reduce the IP address of users within Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

The IP address transmitted by the user’s browser is not merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offer and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

Further information on data use by Google, possible settings and objections can be found in Google’s data protection declaration (https://policies.google.com/technologies/ads) and in the settings for the display of advertisements by Google (https://adssettings.google.com/authenticated).

WHO WE SHARE YOUR DATA WITH

It is our policy, that we will never sell your personal information to any third parties.

We do, however, have certain Third Party Service Providers who perform important business functions on our behalf. These include: processing credit card transactions, fulfilling orders and delivering packages. They have access to personal data needed to carry out their functions, but they may not use it for other purposes. We require that all our Third Party Service Providers process personal information in accordance with this Privacy Policy.

With your consent, other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

HOW LONG FUTURE FLY KEEPS YOUR DATA

For users that register on our website (if any), we store the personal information they provide in their user profile indefinitely unless if we receive any request to delete their data. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information (except for passwords).

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you wish to receive a file with your data or to have your data removed, contact our privacy officer at [email protected]

WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.

YOUR CONTACT INFORMATION

If you´ve signed up for our mailing list or customer club, your contact information is stored indefinitely unless if you request to be taken off our mailing list.

ADDITIONAL INFORMATION

HOW WE PROTECT YOUR DATA

Our website is stored on a shared hosting provider, and our data is backed up daily. SSL security is used to ensure encryption of the transmissions between server and client.

WHAT DATA BREACH PROCEDURES WE HAVE IN PLACE

In case of data breach, all affected users till be notified within 72 hours of the discovery of the data breach.

WHAT THIRD PARTIES WE RECEIVE DATA FROM

We collect no data from third party providers.

WHAT AUTOMATED DECISION MAKING AND/OR PROFILING WE DO WITH USER DATA

None.

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